Pengarang : RENEE MAUBORGNE - DANIEL GOLEMAN - FREDERICK HERZBERG - JEAN-FRANCOIS MANZONI - JEAN-LOUIS BARSOUX - CAROL A WALKER - MARCUS BUCKINGHAM - W CHAN KIM - CHRIS ARGYRIS - MAHZARIN R BANAJI - MAX H BAZERMAN - DOLLY CHUGH - JON R KATZENBACH - DOUGLAS K SMITH - JOHN J GABARRO - JOHN P KOTTER -